What to Do the Moment You Realize You're Locked Out
Before calling anyone, take thirty seconds to check the obvious: is there an unlocked rear door, a trunk release that connects to the cabin, or a spare key with a family member nearby? If you're in a safe, well-lit area — a plaza on Jane Street, a GO Transit parking lot, or a familiar residential street — staying put and calling a professional is almost always the right move. Attempting to force a lock, use a wire coat hanger, or wedge a door yourself risks bending the door frame, cracking window seals, or triggering an alarm that's difficult to reset without dealer-level tools.
Once you've confirmed you genuinely need help, call (631) 380-4138. Our dispatch team operates around the clock — 24 hours a day, 7 days a week, 365 days a year — and will ask for your exact location, the make, model, and year of your vehicle, and whether there are any passengers or pets inside. That last detail matters: if a child or animal is locked inside on a warm Vaughan afternoon, we escalate the call immediately and advise you on when it may be appropriate to involve emergency services while we're en route.